Policies -
Please review this page carefully.

Privacy:
Your personal information will NEVER be given to a third party or used for spam. Our order process is a secure and encrypted connection ensuring your personal information cannot be stolen.

Ordering:
Each order placed is given top priority. Ordering from us is simple. You can pay with Paypal, credit card, money orders, cashier's checks, or cash. Personal checks are not recommended as they take 10 days to clear before items can be shipped.

Return Policy:
We offer a 15 day money back guarantee. Any item you receive that is defective will be replaced or a refund will be offered. Buyers must email us prior to returning any items. Any item returned without our approval may be refused and returned to the customer. Insuring return packages is recommended as we cannot be responsible for lost or misdirected items returned to us.

Returns for refunds:  On orders 8 pounds and up, refunds will be given minus shipping and handling.

Shipping:
Packages are shipped within 48 hours of receiving your payment and should be received within 2-10 days depending on your location. Orders include delivery confirmation but not insurance. We cannot be responsible for lost or damaged mail without insurance.

Shipping Fees:
ALL PRICES ON ALL PRODUCTS INCLUDE SHIPPING! International orders and larger to orders to Alaska and Hawaii will have to add shipping charges.

International Orders:
International customers must pay standard shipping charges discussed prior to ordering. Due to flammability laws, we will be unable to ship lighters or flammable substances outside the US.